ORDER PROCESSING

Your order will be processed in 3-5 business days excluding weekends and public holidays. Please note, that order processing time is separate from shipping time.

Our customers are our biggest value - so we offer Free Shipping on all orders over $100!

We ship out orders with FedEx, UPS or DHL.

Normally, your order will arrive within 3-5 business days after being processed.

Total delivery of your order takes approximately 6-10 business days.

Please note, that in seldom cases orders may be charged customs tax from your government. Rapunzel Virgin Hair Boutique isn’t responsible for the charges.

 

TRACKING

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Once your order is shipped a tracking number will be sent to you. You can track your order on the website of shipping company.

FEDEX:

www.fedex.com

DHL:

www.dhl.com

UPS:

www.ups.com

 

SHIPPING DELAYS & SHIPPING DURING HOLIDAYS

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If you have a deadline. e.g. a booked hair appointment, for your own convenience we highly encourage you to place your order in advance to allow unanticipated delays. You will get a delivery estimate for your order based on the information we receive from the carrier. We are not responsible for late shipments due to holidays, weather, natural disasters or carrier delays. If your order was placed during holiday time, please, keep in mind that delivery delays may incur.

FAILED DELIVERIES

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It is very important that you give us the most accurate address information possible. In most cases, incomplete or incorrect shipping address is the major cause of shipment delays.
Attention: NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS.